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xToolCare for xtool F1 Ultra

Shipping in 1-3 Business Days
CAD $379.99

CAD $379.99
Shipping in 1-3 Business Days
xToolCare for Laserbox Rotary
xToolCare for Laserbox Rotary

Enjoy Peace of Mind Brought by xToolCare

Warranty Events

2 Warranty Events, Cost Effective

The warranty events cover nearly 90% of machine failure and damage. xToolCare for Laserbox Rotary can help you save up to 60%.

Hardware and Software

Full Coverage, Software & Hardware

No matter whether it is a hardware or software problem, xToolCare guarantees to keep you at ease with a professional and quick reply.

Two-Way Free Shipping

Free Two-Way Shipping, Hassle-Free

Two-way free shipping helps you to deal with the issues hassle-free. xTool customer service department gets everything right for you.
*Free two-way shipping is open to US non-remote areas now. For other countries and regions, free return shipping is provided.

Exclusive Service

Exclusive Service, Expert One on One

xToolCare is exclusive to the xTool official website. Only when you buy both machine and xToolCare from the official website can you enjoy the service. You can have a one-on-one remote video or audio chat with an xTool expert for diagnosis and maintenance.

Priority Access

Priority Access, 12h Quick Response

Technical support priority helps you better and quicker fix the machine failures. xTool after-sales team will respond to your request within 12h (excluding holidays).

Original Repair

Original Factory Maintenance, Trustworthy

It is reliable that all the replacement parts and maintenance services come from the xTool original factory. We aim to make you satisfied and happy.

Warranty Events

2 Warranty Events, Cost Effective

The warranty events cover nearly 90% of machine failure and damage. xToolCare for F1 can help you save up to 60%.

Software and Hardware

Full Coverage, Software & Hardware

No matter whether it is a hardware or software problem, xToolCare guarantees to keep you at ease with a professional and quick reply.

Two Way Free shipping

Free Two-Way Shipping, Hassle-Free

Two-way free shipping helps you to deal with the issues hassle-free. xTool customer service department gets everything right for you.
*Free two-way shipping is open to US non-remote areas now. For other countries and regions, free return shipping is provided.

Exclusive Service

Exclusive Service, Expert One on One

xToolCare is exclusive to xtool.com (not open to Amazon). Only when you buy both machine and xToolCare from ca.xtool.com, can you enjoy the service. You can have a one-on-one remote video or audio chat with an xTool expert for diagnosis and maintenance.

Priority Access

Priority Access, 12h Quick Response

Technical support priority helps you better and quicker fix the machine failures. xTool after-sales team will respond to your request within 12h (excluding holidays).

Original Repair

Original Factory Maintenance, Trustworthy

It is reliable that all the replacement parts and maintenance services come from the xTool original factory. We aim to make you satisfied and happy.

Small Cost, Extended Coverage

Component Name Standard Warranty xToolCare
Laser module 12 months 24 months
PCB 12 months 24 months
Motor 12 months 24 months
Baffle assembly 12 months 24 months
Limit sensors 12 months 24 months
Power adapter 3 months 15 months
Conveyor belt 3 months 15 months
Light shaft 3 months 15 months
Power cord Not covered in the standard warranty 12 months
USB cable Not covered in the standard warranty 12 months
ProductWarranty PartsDetailsWarranty Period with xToolCareWarranty Period without xToolCare
xTool F1 Ultra
Main PartsPCB (including main board*, knob control, and interface board), Motor, laser module (including lens), Camera, Control pad24 Months12 Months
xTool F1 UltraConsumables Fan, Cover Shield
6 Months3 Months
xTool F1 UltraAccessories
Power Adapter, Power Cord, USB Cable6 Months3 Months

*If your main board is damaged, the whole machine will be replaced. 
**If your laser module (including the lens) is damaged, the whole machine will be replaced. 
***If the camera is damaged, the whole machine will be replaced.
****Updated on May 30, 2024. xToolCare only applies to damage or malfunction that has been confirmed by the xTool technical engineer. And each time, only one machine or one component can be repaired.

Lowest Cost, Highest Value

A showcase of laser module coverage with xToolCare

Lowest Cost,
Highest Value

ProductService Fees2 Incident Costs with xToolCareTotal Costs with xToolCare 2nd Incident Costs without xToolCareSavings
D1 Pro 5W Laser Module$69.99$39.98$109.97$428$318
D1 Pro 10W Laser Module$79.99$59.98$139.97$828$688
D1 Pro 20W Laser Module$159.99$99.98$259.97$1228$968
D1 Pro 40W Laser Module$79.99$199.98$279.97$2214$1934
D1 Pro 1064 Infrared Laser Module in 20W 2-in-1 Kit$79.99$99.98$179.97$1118$938
D1 Pro 1064 Infrared Laser Module in 10W 2-in-1 Kit$159.99$99.98$259.97$1118$858
Power Basic Service Fee 1st Replacement of Laser Head 2nd Replacement of Laser Head Highest Cost of 2 Replacements Market Price of 2 Laser Head You Save!
5W $69.99 $19.99 $19.99 $109.97 $428 $318
10W $79.99 $29.99 $29.99 $139.97 $828 $688
20W $159.99 $49.99 $49.99 $259.97 $1228 $968
10W 2-in-1 Kit (10W laser module) $79.99 $29.99 $29.99 $139.97 $828 $688
10W 2-in-1 Kit (Infrared laser module) $49.99 $49.99 $179.97 $1118 $938
20W 2-in-1 Kit (20W laser module) $159.99 $49.99 $49.99 $259.97 $1228 $968
20W 2-in-1 Kit (Infrared laser module) $49.99 $49.99 $259.97 $1118 $858
40W + 10W Kit (10W laser module) $79.99 $29.99 $29.99 $139.97 $828 $688
40W + 10W Kit (40W laser module) $99.99 $99.99 $279.97 $2214 $1934

*Updated on Sept. 26, 2023. All the prices are clearly written. There is no hidden fees.

Lowest Cost, Highest Value

Lowest Cost,
Highest Value

Power Basic Service Fee 1st Replacement of Laser Head 2nd Replacement of Laser Head Cost of 2 Replacements
10W+2W $169.99 $49.99 $49.99 $269.97

*All the prices are clearly written. There is no hidden fee.
*For more details, kindly check xToolCare Terms of Service.

Smallest Cost, Largest Coverage

Component Name Standard Warranty with xToolCare
PCB 12 months 24 months
Motor 12 months 24 months
Laser Head 12 months 24 months
Power Adapter 3 months 15 months
Field Lens 3 months 15 months
Fan 3 months 15 months
Cover Shield 3 months 15 months

*xToolCare only applies to damage or malfunction that has been confirmed by the xTool technical engineer. And each time, only one machine or one component can be repaired.

Start Your xToolCare Service Now!

Purchase xToolCare

Step 1: Login into the account center.

Use the email address associated with your xToolCare purchase to login.
If you haven't registered yet, remember to register using your email address.

Problem Report & Diagnosis

Step 2: Navigate to "My Care" and Click on the "Bind Care" Button

This step is essential for activating your xToolCare service.

Contact xTool Customer Service

Step 3: Bind Your xToolCare to your machine

Prepare your machine's Serial Number (SN), proof of the SN, and your proof of purchase. Having these documents ready in advance will streamline the process.* Note: Once xToolCare is bound to a machine, it cannot be refunded.

Repair or Replacement

Step 4: File a Claim as Needed

Should you require service, you can easily file a claim through your account.

Kindly Notice! If you want to replace the laser head, xTool customer service will arrange delivery within 1-3 workdays (only when the laser heads are available in the US stock) after you pay the replacement fee.

1. To activate your xToolCare, bind it in the Account Center under "My Care" - "Bind Care".
2. xToolCare can be purchased only once for each machine.
3. A refund is available within 30 days of your xToolCare order, provided no xToolCare services have been utilized.
4. xToolCare costs cannot be transferred to another machine or owner.
For more details, kindly refer to xToolCare Terms of Service.