Black Friday Mystery Box: The first 200 machine orders placed on Nov 29th will include a Mystery Box (Worth $50 - $150).

Other Free Gifts: Each machine series comes with additional free gifts - please check the product page for details.

Note: Both the Mystery Box and other free gifts will automatically ship with your machine order.

On Nov. 29th, we draw three lucky winners from our participant list at 12 PM, 6 PM, and 10 PM. The refund will be processed in 1-3 days.

To enter, just leave your email in the “Crazy Friday Giveaway” section on this page for a chance to win!

We would like to inform you of potential delivery delays due to ongoing challenges in Canada’s logistics network, including: Canada Post strikes, The peak holiday shipping season, and Severe snowstorms.

To minimize the impact on your order, xTool has proactively adjusted the shipping method for some packages, switching from Canada Post to UPS. 

Here’s what you need to know:
- If your order has not yet shipped: Please allow an additional 2–3 days for processing.
- If your order is in transit: Check the UPS tracking information on their website and consider contacting your local UPS office for assistance if needed.

If you have any other questions or require support, feel free to reach out to us. We appreciate your understanding and patience during this time.

The discount code cannot be combined with any other code. Please apply the code offering the largest discount.

Grab M1 10W All-in-one Bundle. Valuable choice for entry-level crafters! Start your creative journey now!

Absolutely! All our machine products have had their prices directly reduced. Plus, when you reach certain price thresholds, we automatically apply a larger discount code to ensure you get the best deal. Here are our tiered discounts:

    Tier 1: $150 off orders over $1800, code: XBFCM10;

    Tier 2: $350 off orders over $3800, code: XBFCM25;

    Tier 3: $700 off orders over $7500, code: XBFCM60;

    New user special: $80 off over $1000, code: XBFCM01.

*The tier discounts are not stackable with other discounts.One order can only be applied to one discount code.