Most xTool machines include a limited manufacturer warranty, with coverage details varying by product. You can check the specific warranty period and coverage in our After-Sales Policy. For additional protection, eligible machines can also be covered by xToolCare, which extends your coverage beyond the standard warranty period.

Most in-stock products are shipped within the estimated timeframe shown on the product page. Larger machines that require freight delivery may have different shipping timelines, and pre-order or out-of-stock products will display estimated shipping dates on their product pages. During major promotions, holidays, or peak seasons, delivery may take longer. For more details, please visit our Shipping Policy.

Yes. xTool Canada offers flexible payment options to make your purchase easier. You can pay with a supported credit card, choose an installment plan through Shop Pay, Affirm, PayPal, or Afterpay, or split your payment using xTool Gift Cards and another accepted payment method.

Available installment options, terms, and approval requirements vary by provider. To learn more about payment options and how to split your payment, visit our Payment Methods page.

xTool is designed to help beginners turn ideas into finished projects more easily. With xTool Studio, you can design, prepare files, access material settings, and control your machine in one workflow. You can also explore thousands of project ideas, templates, and AI-powered creations through Atomm, making it easier to start creating from day one.

No. You can use compatible third-party materials, but xTool Selected Materials are tested and optimized for xTool machines. Many selected materials include QR codes that help load recommended settings directly into the software, reducing trial and error and helping you achieve better results faster.

Yes. xTool offers a pre-sale demo service where you can experience our machines firsthand before making a purchase. Guided by xTool experts, you can explore machine features, compare different models, and get personalized recommendations based on your projects and needs.

You can find a nearby demo location or request a demo through our Demo Service.

Yes! With xTool Trade Up, you can upgrade your old machine and receive a discount toward a new xTool purchase.

The program is not limited to xTool devices, and you don’t need to send in your old machine to receive your Trade Up discount. The discount amount depends on your device and eligibility.

Learn more about the program through our xTool Trade Up.