We will send you a notification as soon as this product is available again.
Email is required.
Email is required.
We respect your privacy and do not share your email with anyone else.
We will send you a notification as soon as this product is available again.
Extend your 1-year standard warranty by up to 2 years, ensuring lasting protection for your creative projects.
Note: Extension duration varies by plan and excludes certain components, countries, or regions.
Within the xTool Care service period, if your core component (laser module) is damaged due to an accident, replace it with a new one for only the replacement fee, saving up to 60% compared to standard repair costs.
Note: The number of replacements depends on your xTool Care plan and excludes damage due to force majeure or intentional acts.
With an xTool Care subscription, enjoy free round-trip shipping for repairs or maintenance. When components need replacement, we prioritize delivery to help you resume production within 48 hours (see xTool Care terms for eligible regions).
xToolCare is exclusive to the xTool official website. Only when you buy both machine and xToolCare from the official website can you enjoy the service. You can have a one-on-one remote video or audio chat with an xTool expert for diagnosis and maintenance.
xTool’s expert technical team offers one-on-one consultation, with a swift 2-hour response time, providing accurate diagnostics and maintenance recommendations.
It is reliable that all the replacement parts and maintenance services come from the xTool original factory. We aim to make you satisfied and happy.
1/2 additional year(s) beyond the standard warranty.
Note: Extension duration varies by plan and excludes certain components, countries, or regions.
Receive brand-new core component replacements for accidental damage such as liquid damage or impact damage — covering up to 80% of the component's retail price, with a service fee applied.
Note: The number of replacements depends on your xTool Care plan and excludes damage due to force majeure or intentional acts.
xTool covers 100% of shipping costs for all after-sales services.
Get round the clock access to xTool experts for fast, priority support.
| Power | Basic Service Fee | 1st Replacement of Laser Head | 2nd Replacement of Laser Head | Cost of 2 Replacements |
|---|---|---|---|---|
| 10W+2W | $229.99 | $67.99 | $67.99 | $365.97 |
*All the prices are clearly written. There is no hidden fee.
*For more details, kindly check xToolCare Terms of Service.
Use the email address associated with your xToolCare purchase to login.
If you haven't registered yet, remember to register using your email address.
This step is essential for activating your xToolCare service.
Prepare your machine's Serial Number (SN), proof of the SN, and your proof of purchase. Having these documents ready in advance will streamline the process.* Note: Once xToolCare is bound to a machine, it cannot be refunded.
Should you require service, you can easily file a claim through your account.
Kindly Notice! If you want to replace the laser head, xTool customer service will arrange delivery within 1-3 workdays (only when the laser heads are available in the US stock) after you pay the replacement fee.
1. xToolCare will be automatically activated once you buy.
2. You can only purchase xToolCare one time for one machine.
3. You can get a refund if you are within 30 days of your xToolCare order and none of the xToolCare services have been used.
4. The expense of xToolCare cannot be transferred to another machine or buyer.
For more details, kindly refer to xToolCare Terms of Service.
