Unlock Membership Benefits
  • Spend CAD$1, Earn 1 Point
  • 10% OFF on accessories
  • CAD $10 OFF on materials
Unlock Membership Benefits
  • Spend CAD$1, Earn 1 Point
  • 10% OFF on accessories
  • CAD $10 OFF on materials
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Rupture de stock
CAD$299.99

Pour XTool S1 40W
Pour XTool S1 20W
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Commandez aujourd'hui, expédié 1 jour de travail
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xToolCare pour xTool S1

Expédition en 1-3 jours ouvrables
CAD$299.99

CAD$299.99
Expédition en 1-3 jours ouvrables
xToolCare
xToolCare

Enjoy Peace of Mind Brought by xToolCare

Warranty Events

2 Warranty Events, Cost Effective

The warranty events cover nearly 90% of machine failure and damage. xToolCare for D1 Pro can help you save up to 80%.

Software and Hardware

Full Coverage, Software & Hardware

No matter whether it is a hardware or software problem, xToolCare guarantees to keep you at ease with a professional and quick reply.

Two-Way Free Shipping

Free Two-Way Shipping, Hassle-Free

Two-way free shipping helps you to deal with the issues hassle-free. xTool customer service department gets everything right for you.
*Free two-way shipping is open to US non-remote areas now. For other countries and regions, free return shipping is provided.

Exclusive Service

Exclusive Service, Expert One on One

xToolCare is exclusive to the xTool official website. Only when you buy both machine and xToolCare from the official website can you enjoy the service. You can have a one-on-one remote video or audio chat with an xTool expert for diagnosis and maintenance.

Priority Access

Priority Access, 12h Quick Response

Technical support priority helps you better and quicker fix the machine failures. xTool after-sales team will respond to your request within 12h (excluding holidays).

Original Repair

Original Factory Maintenance, Trustworthy

It is reliable that all the replacement parts and maintenance services come from the xTool original factory. We aim to make you satisfied and happy.

Warranty Events

2 Warranty Events, Cost Effective

The warranty events cover nearly 90% of machine failure and damage. xToolCare for xTool S1 can help you save up to 75%.

Software and Hardware

Full Coverage, Software & Hardware

No matter whether it is a hardware or software problem, xToolCare guarantees to keep you at ease with a professional and quick reply.

Free Two Way Shipping

Free Two-way Shipping, Hassle-Free

Two-way free shipping helps you to deal with the issues hassle-free. xTool customer service department gets everything right for you.
*Free two-way shipping is open to US non-remote areas now. For other countries and regions, free return shipping is provided.

Exclusive Service

Exclusive Service, Expert One on One

xToolCare is exclusive to xtool.com (not open to Amazon). Only when you buy both machine and xToolCare from xtool.com, can you enjoy the service. You can have a one-on-one remote video or audio chat with an xTool expert for diagnosis and maintenance.

Priority Access

Priority Access, 12h Quick Response

Technical support priority helps you better and quicker fix the machine failures. xTool after-sales team will respond to your request within 12h (excluding holidays).

Original Maintenance

Original Factory Maintenance, Trustworthy

It is reliable that all the replacement parts and maintenance services come from the xTool original factory. We aim to make you satisfied and happy.

Lowest Cost, Highest Value

A showcase of laser module coverage with xToolCare

Lowest Cost,
Highest Value

ProductService Fees2 Incident Costs with xToolCareTotal Costs with xToolCare 2 Incident Costs without xToolCareSavings
D1 Pro 5W Laser Module$69.99$39.98$109.97$428$318
D1 Pro 10W Laser Module$79.99$59.98$139.97$828$688
D1 Pro 20W Laser Module$159.99$99.98$259.97$1228$968
D1 Pro 40W Laser Module$79.99$199.98$279.97$2214$1934
D1 Pro 1064 Infrared Laser Module in 20W 2-in-1 Kit$79.99$99.98$179.97$1118$938
D1 Pro 1064 Infrared Laser Module in 10W 2-in-1 Kit$159.99$99.98$259.97$1118$858
Power Basic Service Fee 1st Replacement of Laser Head 2nd Replacement of Laser Head Highest Cost of 2 Replacements Market Price of 2 Laser Head You Save!
5W $69.99 $19.99 $19.99 $109.97 $428 $318
10W $79.99 $29.99 $29.99 $139.97 $828 $688
20W $159.99 $49.99 $49.99 $259.97 $1228 $968
10W 2-in-1 Kit (10W laser module) $79.99 $29.99 $29.99 $139.97 $828 $688
10W 2-in-1 Kit (Infrared laser module) $49.99 $49.99 $179.97 $1118 $938
20W 2-in-1 Kit (20W laser module) $159.99 $49.99 $49.99 $259.97 $1228 $968
20W 2-in-1 Kit (Infrared laser module) $49.99 $49.99 $259.97 $1118 $858
40W + 10W Kit (10W laser module) $79.99 $29.99 $29.99 $139.97 $828 $688
40W + 10W Kit (40W laser module) $99.99 $99.99 $279.97 $2214 $1934

*Updated on Sept. 26, 2023. All the prices are clearly written. There is no hidden fees.

Small Cost, Coverage Extended

Component Name Standard Warranty xToolCare
Laser module 12 months 24 months
PCB 12 months 24 months
Motor 12 months 24 months
Baffle assembly 12 months 24 months
Limit sensors 12 months 24 months
Power adapter 3 months 15 months
Conveyor belt 3 months 15 months
Light shaft 3 months 15 months
Power cord Not covered in the standard warranty 12 months
USB cable Not covered in the standard warranty 12 months
ProductWarranty PartsDetailsWarranty Period with xToolCareWarranty Period without xToolCare
xTool S1
Main PartsThe Main Control Board, the Laser Module, and the Power Adaptor24 Months12 Months
xTool S1ConsumablesThe Exhaust Fan, the Z-axis Panel, the Blind Window, the Front Plate, the TF Card, the Emergency Stop Switch, and the Limit Sensor
12 Months6 Months
xTool S1Accessories
The Blade, the Power Cord, the USB Connection Cable, the USB Security Key, the Distance Sensor, the Exhaust Pipe, the Key Screwdriver, the Screw, the Manual Guide, Material Package, and the Protective Lens.
Not covered but enjoying free replacement with invoice

*Updated on Oct. 18, 2023. xToolCare only applies to damage or malfunction that has been confirmed by the xTool technical engineer. And each time, only one machine or one component can be repaired.

Start Your xToolCare Service Now!

Purchase xToolCare

1. Purchase xToolCare

Valid only if you purchase xToolCare within one month of the machine order being delivered.

Contact xTool Customer Service

2. Contact xTool Customer Service

Email xTool with tag #xToolCare at support@xtool.com and provide your valid order number for both xToolCare and D1 Pro. 

Problem Report and Diagnosis

3. Problem Report & Diagnosis

Clearly articulate the problem. And support xTool technician diagnoses the problem. Kindly report your problem based on the failure report template.

Repair or Replacement

4. Repair or Replacement

Based on xTool technical diagnosis, our after-sales staff will send you replacement components or arrange for machine repair.

Kindly Notice! If you want to replace the laser head, xTool customer service will arrange delivery within 1-3 workdays (only when the laser heads are available in the US stock) after you pay the replacement fee.

1. xToolCare will be automatically activated once you buy.
2. You can only purchase xToolCare one time for one machine.
3. You can get a refund if you are within 30 days of your xToolCare order and none of xToolCare services have been used.
4. The expense of xToolCare cannot be transferred to another machine or buyer.
For more details, kindly refer to xToolCare Terms of Service.